Privacy Policy - LidForm

Introduction

At LidForm, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our form building service.

By using LidForm, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register for an account, we collect:

Email address
Password (encrypted)
Account creation date

Form Data

When you create forms and collect responses, we store:

Form titles, descriptions, and field configurations
Form submission data from your respondents
Timestamps of form creation and submissions

Usage Data

We automatically collect certain information when you use our service:

Browser type and version
Device information
IP address
Pages visited and time spent

How We Use Your Information

We use the collected information for various purposes:

To provide and maintain our service
To notify you about changes to our service
To provide customer support
To gather analysis or valuable information to improve our service
To monitor the usage of our service
To detect, prevent and address technical issues

Data Security

The security of your data is important to us. We use industry-standard security measures to protect your information:

All data is stored on secure Supabase servers
Passwords are encrypted using bcrypt
Row-Level Security (RLS) policies ensure data isolation
HTTPS encryption for all data transmission
Regular security audits and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you delete your account, all your forms and submissions will be permanently deleted from our servers within 30 days.

Your Rights

You have the following rights regarding your personal data:

Access: You can access your personal data at any time through your account dashboard
Correction: You can update your information through your account settings
Deletion: You can delete your account and all associated data at any time
Export: You can export all your form data in CSV format
Objection: You can object to the processing of your personal data

Third-Party Services

We use the following third-party services:

Supabase: Database and authentication services (see Supabase Privacy Policy)
Vercel: Hosting and deployment (if applicable)

These third parties have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Cookies

We use cookies and similar tracking technologies to track activity on our service. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: privacy@lidform.com
🌐 Website: lidform.com